Cloud Storage

How to Completely Uninstall Sync.com on Mac

To uninstall Sync.com, quit the app and drag it to the Trash. This process removes the application but leaves your synced files and configuration data on your Mac.

Last updated: November 1, 20262 min read

Remove Sync.com and everything it leaves behind

Sync.com data usually takes 500 MB – 5 GB on a Mac. The free scan shows the exact size on your Mac before you change anything.

Scan your Mac free

Free scan · No account · Nothing is deleted without your OK · Moves to the Trash first · macOS 14+

Application: Sync.com
Typical data size: 500 MB – 5 GB
Category: Cloud Storage
File Location: ~/Library/Application Support/Sync

Manual cleanup steps

Quit the app completely (⌘+Q in the menu bar).
Move Sync.com from the Applications folder to the Trash.
Remove the folders Sync.com left behind, listed in the table below.
Empty the Trash to free up the space.

Everything Sync.com keeps on your Mac

2 locations. Tick each one as you remove it; back up anything marked as your data first.

~/Library/Application Support/Sync App data · app data and logs Yes, once the app is gone~/Sync Your files · your Sync folder with synced files Back up first: your data

Locations are the standard macOS folders Sync.com uses; some appear only after you use the matching feature.

What happens when you remove Sync.com

Specific to Sync.com

Dragging the app to the Trash does not delete your local synced files or app data. Your personal documents remain in their own folder, while settings and logs stay in the Library. These items occupy between 500 MB – 5 GB and must be removed manually if you want them gone.

License: Sync.com plans are tied to your account and are not cancelled by deleting the app.
Account and sync: Files are stored in your Sync.com account with end-to-end encryption.

Preparing to uninstall Sync.com

Ensure all pending uploads are complete so your latest changes reach your encrypted account. Since your subscription is tied to your account, deleting the software does not cancel your plan. You should sign out within the interface before moving the app to the Trash.

Wait for all file uploads to finish saving to your accountCopy any files from your Sync folder that you need locallySign out of your account within the appQuit the app before moving it to the Trash

0 of 4 done

By hand or with OptiClear

	By hand	With OptiClear
Places to check	2 folders, one by one	One scan
File sizes	You look them up yourself	Shown for every item
Removing the wrong thing	Easy to delete the wrong folder	Goes to the Trash first, so it can be restored
Cost	Free	Scan is free; cleaning needs Pro (yearly plan has a 7-day free trial)

See it working

OptiClear — Scan overview — every category on one screen — Scan overview — every category on one screen

OptiClear — Privacy audit: what each app has been allowed to reach — Privacy audit: what each app has been allowed to reach

OptiClear — Large and aging files, ranked by what they cost you — Large and aging files, ranked by what they cost you

Try it without risk

Download and scan for freeSee every Sync.com file and its size. No account needed.
Clean free for 7 daysStart the 7-day free trial of the yearly plan inside the app.
Keep it or cancelCancel in your App Store settings at least 24 hours before the trial ends and you won't be charged.

Download free and scan

After the free trial, Pro costs $39.99 per year in your country's App Store; cancel any time.

Frequently asked questions

Not all of them. Folders marked “Back up first: your data” hold your own Sync.com data: back them up before removing them. Items marked “Yes, once the app is gone” only matter while Sync.com is installed, so remove them after the app.

Will my cloud files be deleted if I remove the app?

No, files are stored in your account with end-to-end encryption and are not affected by removing the local software.

How do I find the hidden app data folder?

Use Finder > Go > Go to Folder and enter ~/Library/Application Support/Sync to locate settings and logs.