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Cloud Storage

Clear Box Cache on Mac

Clearing the Box cache frees the space used by files that Box Drive streamed to your Mac, and your files stay in your cloud account. It is worth doing when the Box support folder has grown to several gigabytes or when the app starts to stall.

Last updated: 2 min read

Clear the Box cache without guessing

Box data usually takes 500 MB – 10 GB on a Mac. The free scan shows the exact size on your Mac before you change anything.

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Free scan · No account · Nothing is deleted without your OK · Moves to the Trash first · macOS 14+

Application
Box
Typical data size
500 MB – 10 GB
Category
Cloud Storage
File Location
~/Library/Application Support/Box

Box cache folders you can clear

Box has no separate cache folder. Its folders hold settings and your own data, so there is nothing to clear safely by hand.

What the Box cache holds and when clearing it helps

Specific to Box

The cache holds copies of files that were streamed to your Mac so they open quickly, and it lives in Application Support. The same folder also holds the database and logs, so only the cache part should be cleared. Clearing helps when that folder reaches several gigabytes or when files stop opening or syncing. Your files appear in Finder through ~/Library/CloudStorage, and that folder holds your own data, so leave it alone.

What happens after you clear the Box cache

The cache is rebuilt as you open files again, so the first start afterwards and the first opening of each file may take longer. Files you open are fetched again from your account, and nothing stored there changes. If the app asks you to sign in again, sign in with your usual account details. Items you move to the Trash can be restored until the Trash is emptied, so wait a few days before emptying it.

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Account and sync
Files are stored in your Box account; Box Drive streams them and keeps only opened or offline files locally.

Try it without risk

  1. Download and scan for freeSee every Box file and its size. No account needed.
  2. Clean free for 7 daysStart the 7-day free trial of the yearly plan inside the app.
  3. Keep it or cancelCancel in your App Store settings at least 24 hours before the trial ends and you won't be charged.
Download free and scan

After the free trial, Pro costs $39.99 per year in your country's App Store; cancel any time.

Frequently asked questions

Yes.
Will my files need downloading again?
Only the files you open again. The app streams files and keeps just the opened or offline ones locally.
Can I get the cache items back if I change my mind?
Yes, until the Trash is emptied, you can drag them back out of the Trash.

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